This blog post is a departure from our usual focus on our product line and end customers, as we feel compelled to share our experience with Marketing.biz. As a newer brand, establishing a strong online presence is vital, so we entrusted Marketing.biz (found at marketing.biz) to enhance our social media strategy. Unfortunately, our experience was deeply disappointing and serves as a cautionary tale for others.

Many Marketing.biz reviews on Trustpilot highlight similar issues, and we regret not researching them thoroughly beforehand. To warn potential customers, we’ve posted a negative review on Trustpilot, detailing our grievances and linking to a Google Drive document summarizing our communications and the poor service we received.

While Marketing.biz often replies to critical reviews by shifting blame onto customers, we provided extensive documentation to demonstrate their failure to meet agreed-upon deliverables. Although Trustpilot doesn’t allow direct links, our review includes the document to ensure full transparency. We typically use our blog to engage with and inform our customers, but we felt this post was necessary to help others researching Marketing.biz reviews avoid similar frustration and disappointment.

A Warning to Potential Customers: My Experience with Marketing.biz reviews

When I initially engaged Marketing.biz, their pitch seemed promising. With a guarantee of impactful results and a detailed strategy for achieving success, I was confident in entrusting them with my business needs. However, my experience has been nothing short of a cautionary tale, and I feel compelled to share this account to warn others about the pitfalls of working with a company that fails to honor its commitments.

Understanding Subjectivity

Before delving into the details, I want to acknowledge that reviews are subjective and based on individual experiences. That said, I’ve provided a read-only PDF of many of the emails exchanged with Marketing.biz as documentation of my concerns and attempts to resolve the situation. You can review the file here: Read the Emails.

These emails culminate in my final correspondence, where I clearly stated that if my refund request was not honored by the agreed-upon deadline, I would be left with no choice but to share my experience widely to help others avoid this ordeal.

Failure to Deliver on Promises

Marketing.biz assured me of specific deliverables, including:

• Generating a million views within 90 days.
• Creating a comprehensive email sequence.
• Producing blogs and other marketing materials.

These promises were the cornerstone of their proposal and led me to invest $900 in their services. Not only did the company fail to deliver on these promises, but the results they did produce fell drastically short of expectations. For example, despite their commitment to achieving one million views, they barely managed to generate 28,000 views in a month.

Furthermore, the deliverables they did provide were substandard. Limited social media posts of questionable quality made it clear that their efforts were far from professional. This glaring underperformance highlights their lack of reliability.

Communication Breakdown

From the outset, communication with Marketing.biz was a significant challenge. Despite numerous emails, texts, and follow-ups, responses were either delayed, generic, or nonexistent. Even when responses did come, they often arrived only after repeated escalation and offered no meaningful resolution.

Key representatives, including their operations manager, assured me that my concerns were being addressed. For instance, I was informed that my refund request had been forwarded to their billing department. Weeks later, there was no acknowledgment, confirmation, or refund. This pattern of broken promises became a recurring theme.

Ignoring Refund Requests

One of the most egregious aspects of my experience was Marketing.biz’s outright refusal to honor refund requests, despite their clear nonperformance. I provided extensive evidence showing they failed to meet the agreed-upon KPIs and repeatedly requested a refund of the $900 I had paid. Their continued disregard for my requests is not only unprofessional but also deeply unethical.

Mismanagement and Internal Confusion

Throughout my interactions with Marketing.biz, it became apparent that the company suffers from severe internal mismanagement. Emails were frequently ignored or misplaced, and there was a constant turnover of representatives handling my account. This lack of continuity made it nearly impossible to maintain clear communication or hold the company accountable for their promises.

Tasks were left incomplete, and updates were either nonexistent or inaccurate. This disorganization created an environment where accountability was virtually impossible, leaving me as the customer to bear the brunt of their inefficiencies.

Consequences of Poor Service

As a business owner, I rely on professional partnerships to support and grow my brand. The lack of results from Marketing.biz, coupled with their inability to communicate or address concerns, has caused significant setbacks for my business. I expected to work with a company that valued its clients and delivered on its commitments, but instead, I encountered a service riddled with unfulfilled promises and mounting frustrations.

Final Attempt to Resolve before Marketing.biz reviews

In my final email to Marketing.biz, I made it clear that if my refund request was not honored by a specific deadline, I would be left with no choice but to escalate matters publicly. I took every possible step to resolve these issues directly, providing ample time and opportunities for the company to rectify its mistakes. Unfortunately, their continued inaction forced me to follow through on my promise to warn others about my experience.

A Call for Accountability

Companies like Marketing.biz must be held accountable for their actions. By sharing my story and providing supporting documentation, I hope to shed light on their unethical practices and encourage them to prioritize integrity and customer satisfaction in the future.

I urge potential customers to exercise caution when considering doing business with Marketing.biz. Look for companies with a proven track record of honoring their commitments and delivering quality results. Avoiding businesses like Marketing.biz could save you significant time, money, and frustration.

Final Thoughts

Marketing.biz’s inability to deliver promised results, their refusal to process refunds, and their lack of communication have made this a deeply disappointing experience. I share this review as both a warning and a plea for greater accountability. If you’re considering working with this company, I strongly advise you to think twice and seek out reputable alternatives with transparent practices and a genuine commitment to customer satisfaction.